Communication Tools

Our fully automated communications tools enable you to correspond with carriers and customers via email, or through the optional Faxing module. Generate all your rate confirmations, form letters, A/R statements, and order lists automatically and file them electronically for on-demand retrieval.

• Send faxes through a hosted server, ensuring speed and scalability
• Automatically generate rate confirmations for specific loads, carriers, or date ranges
• Schedule faxes with detailed load information, using custom forms
• Send customized form letters to specific carrier and customer groups
• Fax available order lists to carriers who haul in matching lanes
• Generate fax status, fax logs and expired list reports

Communicate with your business partners any time, anywhere, through the Logistics Customer Portal, a secure, hosted website. When they work with you, your shippers can track their freight online with the same functionality and web presence provided by the largest 3PLs and brokers in North America.

• Communicate with your business partners in a secure, hosted environment 24/7/365
• Offer your shippers online tools to track their freight
• Link to your web site and provide your customers with the same functionality and web presence offered by the largest 3PLs and brokers in North America

Transmit critical tendering and invoicing material to your customers electronically, with TransCore’s Electronic Data Interchange Module, and eliminate the slow paper trail. The EDI Module can be customized for each customer and partner to meet the needs of your unique business relationships.

• Load tenders (204s)
• Automatic or manual accepts/declines (990s)
• Acknowledgements (997s)
• Invoices (210s)
• Manual bulk resend of all transmissions within specific date/time boundaries